Quick answers about our prints, shipping, and replacements. If you can't find what you need,
Email us at info@dhwitiartprint.in.
We offer two sizes: A3 and A4 . These are the finished, framed sizes.
A4 is lovely on a desk, shelf, or small wall, and it's great for grouping a few prints together. A3 makes a bigger statement above a sofa, bed, or console table. Think about the wall space you have and pick the size that fits it comfortably.
Yes, every print is framed, so you don't have to hunt for a frame separately.
Not at the moment. All our prints are sold framed.
Not right now. We offer the designs in our shop in A3 and A4 only.
Very close, but screens differ, and fine-art printing can show slight variations in colour or tone. This is normal and not considered a defect.
No, we don't offer free shipping. We charge a simple flat rate based on where you live:
Within Ahmedabad: ₹50
Rest of Gujarat: ₹80
Rest of India: ₹150
The exact charge is shown at checkout before you pay.
We dispatch orders within 2 to 3 business days. After dispatch, delivery usually takes 7 to 10 business days across India, depending on your location. Courier or weather delays can sometimes add time, and those are outside our control.
Once your order is dispatched, we email you the tracking details so you can follow it until it reaches you.
Not currently. We deliver across India only.
Every framed print is packed with protective corner guards inside a sturdy outer box, to keep it safe on the journey to you.
We're sorry if that happens. We are responsible for your order until it is delivered to you, so if it arrives damaged, including damage during shipping, we will replace it at no extra cost. Once your order has been delivered and received, we are not responsible for damage that happens afterwards.
Email us at info@dhwitiartprint.in within 48 hours of delivery. Claims are accepted by email only.
Include your order number.
Attach clear photos of the damage and of the outer packaging.
Attach one continuous, uncut unboxing video that shows the sealed package being opened and the damage to the print.
Every print travels by courier, and the video is how we can see that the package was sealed when you opened it and where the damage is. It also helps us improve our packaging. We recommend recording a quick unboxing video for every order, before you open the box.
One unedited recording that starts with the sealed package, shows it being opened, and ends with the damaged print, with no cuts, pauses, or edits. Please keep the shipping label visible at the start.
Yes. Once we approve your claim, we share the return details, and we cover the courier cost to send it back. After we receive the damaged print, we send your replacement within 5 to 6 days.
We're unable to process claims that arrive after 48 hours, or that don't include both photos and an unboxing video. Please record the video for every order so you're covered.
No. We offer replacements only, not monetary refunds.
No. We don't accept returns or exchanges, including for a change of mind, a wrong size choice, or personal preference. Every print is framed and prepared for you, so please check the size, design, and product images carefully before ordering. If you have any questions, message us first and we'll happily help you choose.
Sorry, we can't exchange it. This is why we suggest checking your wall space and the A3 and A4 sizes before you order.
No. Once an order is placed, it can't be cancelled, even before dispatch. Please check the design, size, and delivery address before you pay.
Yes. Payments are processed through secure third-party payment providers. We never see or store your card or banking details.
Email info@dhwitiartprint.in or call +91 960 192 3550. Our address is E-501, PNTC, Times Of India Press Rd, Vejalpur, Ahmedabad, Gujarat 380015.
Please note that replacement claims are accepted by email only.
🌿 Find the prints that feel like you, and turn a blank wall into your favourite corner. 🖼️
